Our 100% Satisfaction Guarantee
Your satisfaction is not just a goal -- it is our promise. We stand behind every service with a guarantee that puts your peace of mind first.
Our Promise to You
If you are not completely satisfied with any service we provide, we will return to your property and re-treat the affected areas at absolutely no additional cost. If we still cannot meet your expectations, we will refund the cost of that service. No fine print, no runaround -- just honest, accountable service.
This guarantee reflects our confidence in the quality of our work and the products we use. We have been standing behind this promise for nearly four decades, and we are not about to stop now.
Comprehensive Protection
Every aspect of our service is backed by our satisfaction guarantee. Here is what that means for you.
Treatment Quality
Every treatment is performed to the highest standards using professional-grade products and proven techniques.
Treatment Coverage
Full property coverage on every visit. If an area is missed or under-treated, we come back and make it right.
Customer Service
Responsive communication, on-time arrivals, and a friendly team that treats your property with respect.
Product Safety
We use EPA-registered products and follow all safety protocols. Your family, pets, and property are always protected.
Re-Treatment
Not seeing the expected results? We will return and re-treat the affected areas at no extra charge between scheduled visits.
Refund Policy
If after re-treatment you are still not satisfied, we will refund the cost of that particular service. Simple as that.
How Our Guarantee Works
Contact Us
Give us a call or send a message through our website. Let us know what the issue is and we will schedule a follow-up promptly.
We Assess
A trained technician will visit your property, evaluate the situation, and determine the best course of action to address your concern.
We Resolve
We re-treat the affected area at no additional cost. If the issue persists, we offer a full refund for that service. Your satisfaction is the priority.
"I was skeptical about their guarantee, but when a small area did not respond as expected, they came back and re-treated at no charge. That earned my trust for life."
-- Patricia W., Old Town, ME